Embassy Suites Charleston

ex. Embassy Suites Hotel Charleston

300 Court Street, Charleston, WV, United States, 25301show map
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Highlights
8
FabulousBased on  52 reviews
Overview

Embassy Suites Charleston is a comfortable venue in Charleston close to a tower and a museum. Offering accommodation in the 9-story building, the hotel combines luxurious architecture and modern facilities.

Guests can reach West Virginia State Museum within a 30-minute walk. The city center lies within 1 km from the venue.

Embassy Suites Charleston is set 5 km from Yeager airport.

Rooms

The hotel comprises 253 rooms equipped with cable TV with on-demand movies, television with satellite channels, a laptop safe, armchairs and a work desk. These non-smoking rooms feature bathrooms fitted with a spa bathtub, a walk-in shower and complimentary toiletries.

Eat & Drink

A delicious breakfast is served daily. Guests are welcome to the Athletic Club bar to relax with a drink. Outback Steakhouse and The Chop House are located within 50 meters away.

Services

Embassy Suites Charleston caters to the needs of guests providing a beauty salon, a lift and a news stand as well as a meeting room, printers and a photocopier.

Relax

A health club, a spa area and a Jacuzzi are offered for relaxation. Sport facilities include lawn tennis and racquetball.

Internet

Wireless internet is available in the entire hotel for additional charge.

High-speed internet access is available in the entire hotel for additional charge.

Guest Parking

Paid Public parking is possible on site.

Year renovated:   2006.  Number of floors:   9.  Number of rooms:   253.

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Facilities
Paid Wi-Fi
Parking

Paid parking

Luggage storage
24-hour services

Late check-in/ -out

24-hour check-in

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Welcome drink

Cafe

Shuttle

Free airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Sports & Fitness

  • Fitness centre
  • Snowsports
  • Tennis court
  • Golf course
  • Racquetball

Services

  • Free airport shuttle
  • Room service
  • Laundry
  • Dry cleaning
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter
  • Welcome drink

Dining

  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • High chairs
  • Babysitting/Child services
  • Children's pool
  • Children's play area

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Spa & wellness centre
  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • Connecting rooms
  • Living room
  • Dressing area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Washing machine
  • Free toiletries

Self-catering

  • Mini-fridge
  • Microwave

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
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Good to know
Check-infrom 4 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 18 yearsExisting beddingFREEExtra bedChildren above
18 years or adults
Extra bed
There are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Charleston Civic and Convention CenterCharleston Civic and Convention Center1700 ft
Clay Center For-Arts and ScienceClay Center For-Arts and Science2300 ft
Fund For the ArtsFund For the Arts1400 ft
Children's TheatreChildren's Theatre2300 ft
Industrial ParkIndustrial Park1700 ft
Charleston School of BeautyCharleston School of Beauty1400 ft
West Virginia Junior CollegeWest Virginia Junior College2000 ft
WV Higher Edu Policy ComWV Higher Edu Policy Com2700 ft
WomencareWomencare2300 ft
Kanawha State Forest Kanawha State Forest 800 ft Charleston, WV
Capitol Street Capitol Street 1500 ft Charleston, WV
East End Historical District East End Historical District 4800 ftBradford and East at Kanawha
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The Chop House - CharlestonThe Chop House - Charleston100 ft1003 Charleston Town Ctr
Athletic ClubAthletic Club200 ft300 Ct St
Best of CreteBest of Crete200 ft3029 Charleston Town Ctr
Sbarro The Italian EaterySbarro The Italian Eatery200 ft3027 Charleston Town Ctr
Tidewater GrillTidewater Grill600 ft1060 Charleston Town Ctr
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Cultural Center InformationCultural Center Information1.7 mi
Charleston Parks and RecreationCharleston Parks and Recreation1.6 mi
Parks and Recreation DeptParks and Recreation Dept1.7 mi
Parks and Recreation-EngineeringParks and Recreation-Engineering1.7 mi
Center For Work ForceCenter For Work Force5000 ft
University of CharlestonUniversity of Charleston1.7 mi
West Virginia Univ Health CtrWest Virginia Univ Health Ctr2.4 mi
Charleston Veterans CtrCharleston Veterans Ctr4300 ft
Medical Eye Bank of WV IncMedical Eye Bank of WV Inc2.7 mi
West Virginia Veterans MemorialWest Virginia Veterans Memorial1.6 miGreenbrier Street
Governor\'s Mansion Governor\'s Mansion 1.6 mi1716 Kanawha Blvd E
South Charleston Indian MoundSouth Charleston Indian Mound3.4 miRoute 60 West
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Getting around
Airports
Yeager (CRW)2.5 mi
Lawrence County Airpark (HTW)46.8 mi
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Reviews
8.2
FabulousBased on  52  reviews
  • 9.6
    Exceptional

    The made to order breakfast was wonderful.

    No carts for check out Sunday morning.

  • 8.8
    Superb

    Comfortable rooms, good for families.

    Having to pay for parking. No where (when you enter the parking garage) does it say that 12.00 a day will be charged to your room. It does indicate that if you use your hotel room key, Embassy Suites guests can access the garage. The 12.00 a day charge off sets the 'free hot breakfast" The same breakfast every day. We stayed for 4 nights and every day it was the same breakfast.

  • 8.2
    Fabulous

    nice building style. rooms were big and clean. close to downtown attractions.

    parking fee $12.00 a night and distance from garage to hotel

  • 10.0
    Exceptional

    Overall great experience!!! Breakfast was unbelievable anything you could want to eat. Rooms were large and beds so comfy. Great location across from mall with plenty of shopping and restaurants.

    You had to pay for parking even if you are a guest.

  • 6.6
    Good

    There was a family reunion there and I waited in line for an omelette when a lady invited her husband in front of me who had not been waiting and ordered 3 I just stepped out of line rather than cause a prob this exact thing happened when we were in Williamsburg Va and another family reunion did the same rude things we also could not get a cart to load or unload because the same family reunion was using a cart for numerous rooms I really appreciated how the front desk immediately addressed the issue when I witnessed a carload of people get out of a car in the parking lot and proceed to the pool I reported this and it was immediately handled

    I feel that if you continue to book "family reunions" you need to keep a very close check on food and drink service I have no problem showing my key every time I want a drink or breakfast these so called reunions are costing you more customers and money than they bring in

  • 10.0
    Exceptional

    The breakfasts were excellent, the staff so courteous and polite and helpful. My oldest friend and I were in town for a 53rd class reunion and both of us were suffering with a lot of body pain so everyone was so helpful with whatever we needed. We appreciate that so much. As a former meeting planner, every time I could stay in an Embassy Suites with my delegation, I would and now personally, the Embassy Suites is my hotel of choice. Love the Managers reception as well but we only had time to partake of one of them. It is excellent as well. Thanks to all the staff for every smile, every courtesy, every helpful thing they did to make our stay so great. You have an excellent staff in every area. My commendations to each and every one. We were able to stay in a suite close to the elevator and that was so helpful to both of us who walk with a cane on occasion. Having the internet service was nice to be able to use my computer while staying in the hotel. Staff was so helpful in assisting me in taking my luggage up to room and Tina even hung up clothing on hangers for my friend and putting my suitcase on the holder which helped me so much. I really appreciated her help. She was so nice and courteous. She went above and beyond. The gentleman who took care of the rooms was very helpful as well and the Security also even kept a watch out for us when out to get ice and returning to our room later in the evening. That made us feel very secure seeing them there and noticing they would keep an eye on us that we returned to our room safe and sound. I give the hotel a 100% 10 rating and will use it again. I was not able to drive back and forth to the weekend events from Spencer, WV so decided to user the hotel and it worked out nicely. My friend had her car, she drove in from Tennessee, and I could ride with her. It was an ideal situation.

    I liked everything but for me with back problems it would have been better to have a little more plush bed, like the heavenly beds which I have used in other hotels. Those are super. If you update your hotel in the future, I hope you will keep that in mind to add. That would make it perfect and the other thing is that there is no fan in bathroom to utilize which would have been helpful in taking steam out after shower, putting on make up etc. I went out and bought a small fan which helped a lot but that is the only two things I could even have a complaint about. I took a long power strip to use to plug ion my CPAP machine, heating pads, computer etc. For people with health issues that is a nice addition too. I would never have even thought about that had I not had to bring all of that for myself due to sustaining a fall two weeks ago and my body is all stoved up and I needed the extra plug ins. When younger and selecting hotels that was not an issue but it is for some folks. I love your hotel overall and it is hard to even write a complaint but I offer these only as a suggestion. Thank you. When selecting another hotel, I will choose your hotel and recommend it to others. Been recommending it to our friends every day. Thank You

  • 5.4
    Guest rating

    Nothing excellent about this hotel, very over priced !

    Charged me 12.00 to park !

  • 8.8
    Superb

    Staff friendliness

    No clean towels in pool Sunday

  • 9.6
    Exceptional

    Breakfast was terrific

    Check in clerk needed to speak better English.

  • 9.6
    Exceptional

    The room was perfect for a dad & mom wit their four kids. We have two older kids that enjoyed the pool and the happy hour with appetizers.

    Sink and toilet in our suite were backing up.

  • 9.6
    Exceptional

    Beautiful room.

  • 4.2
    Guest rating

    The night manger Donald blankinship was not very polite cry about all the kids playing with a ball in the pool made a 3 year old little girl cry on her birthday cause she wanted to play with the ball in the pool

    No stores around the hotel

  • 9.6
    Exceptional

    Was our first stay here!! WONDERFUL....loved it sooo nice and everythings so close awesome Breakfast and Drinks :)

  • 5.8
    Guest rating

    Complimentary breakfast. Free parking. Good location.

    A group of teenage girls were staying in the room next to us. They were very loud. I called the front desk three times. First at 11:00, then 11:30, and finally at midnight. The third time I called to complain about the noise, I was told that they were having a party. I asked if they could be moved and I was told that I could be moved. My children were asleep, so I didn't want tone moved. I was told that they had a right to do whatever they wanted. They had paid for their room just as I had. The man at the front desk said, "I would reimburse your money but I see you booked through a third party". When you pay to stay in a "nice" hotel you expect to at least get some sleep. It was 2:30 am before I finally fell asleep. The point is. I was made to feel like I wasn't as important because I booked through Booked.net and my complaints of noise was not taken care of. I will NEVER stay at that hotel again. I will also be reporting the incident to Embassy Suites at the corporate level. I love booking. com.

  • 10.0
    Exceptional

    Location, convenience wonderful place to stay

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Highlights
8
FabulousBased on  52 reviews
Good to know
Check-infrom 4 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 18 yearsExisting beddingFREEExtra bedChildren above
18 years or adults
Extra bed
There are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Yeager (CRW)2.5 mi
Lawrence County Airpark (HTW)46.8 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
0Guests / room